Terms of service

Terms of Service

1. General Information

This website is operated by Popik Group LTD. Throughout the site, the terms “we”, “us” and “our” refer to Popik Group. By accessing our website and/or purchasing from us, you agree to be bound by the following Terms of Service.

2. Eligibility

By using this site, you confirm that you are at least the age of majority in your country or have given consent for any minor dependents to use this site.

3. Products and Services

We specialize in premium bathroom products, including toilets, sinks, and related accessories.

Due to the nature of our products:

  • All product descriptions and images are for illustrative purposes only

  • Slight variations in color, finish, or dimensions may occur

  • Availability is subject to change without notice

4. Pricing and Payments

All prices are listed in EUR (or applicable currency) and include VAT where required by law.

We reserve the right to:

  • Modify prices at any time without prior notice

  • Cancel orders in case of pricing errors

Payments must be completed before order processing.

5. Orders and Acceptance

We reserve the right to refuse or cancel any order at our discretion, including but not limited to:

  • Product unavailability

  • Errors in product or pricing information

  • Suspected fraudulent activity

You will be notified if your order cannot be fulfilled.

6. Shipping and Delivery

Delivery times are estimates and may vary depending on:

  • Product availability

  • Delivery location

  • External courier services

We are not liable for delays caused by third-party logistics providers.

7. Returns and Refunds

Returns are governed by our Return & Refund Policy.

Due to hygiene and installation considerations:

  • Installed or used products cannot be returned

  • Custom or made-to-order items are non-refundable

8. Product Use and Installation

All products must be installed by qualified professionals.

We are not responsible for:

  • Improper installation

  • Damage caused during installation

  • Misuse of products

9. Limitation of Liability

To the maximum extent permitted by law, Popik Group  LTD shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

10. Intellectual Property

All content on this website, including images, text, and design, is the property of Popik Group LTD and may not be used without permission.

11. Privacy

Your submission of personal information is governed by our Privacy Policy in accordance with GDPR regulations.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on the website.

13. Governing Law

These Terms are governed by the laws of the European Union and the applicable laws of the country in which the business is registered.

14. Contact Information

For any questions regarding these Terms:

Email: popik.group@gmail.com